Contact information

Contact Information

Need help, have a question about an order, shipping, returns or compatibility?

We are happy to help.

LAB5

LAB5
ul. Inżynierska 43/27
53-228 Wrocław
Poland

E-mail: sale@lab5.eu.com

For the fastest response, please contact us by e-mail.

When contacting us about an order, please include:

  • your order number,

  • the e-mail address used for the order,

  • a short description of the issue or question.

Business hours

Monday – Friday
09:00 – 17:00 CET

We usually respond within 1–2 business days.

Support topics

You can contact us regarding:

  • order status,

  • shipping and tracking,

  • returns and warranty claims,

  • compatibility questions,

  • product recommendations,

  • firmware and software questions,

  • wholesale or business inquiries.

Thank you for supporting LAB5.

 

Discord Community

If you have any questions, issues, or need help, you can always reach us on our Discord community:

👉 https://discord.gg/57wmJzzR8C

Thank you for supporting LAB5.