Contact information
Contact Information
Need help, have a question about an order, shipping, returns or compatibility?
We are happy to help.
LAB5
LAB5
ul. Inżynierska 43/27
53-228 Wrocław
Poland
E-mail: sale@lab5.eu.com
For the fastest response, please contact us by e-mail.
When contacting us about an order, please include:
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your order number,
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the e-mail address used for the order,
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a short description of the issue or question.
Business hours
Monday – Friday
09:00 – 17:00 CET
We usually respond within 1–2 business days.
Support topics
You can contact us regarding:
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order status,
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shipping and tracking,
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returns and warranty claims,
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compatibility questions,
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product recommendations,
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firmware and software questions,
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wholesale or business inquiries.
Thank you for supporting LAB5.
Discord Community
If you have any questions, issues, or need help, you can always reach us on our Discord community:
👉 https://discord.gg/57wmJzzR8C
Thank you for supporting LAB5.